If you’ve pre-paid for shore excursions or onboard purchases, you will receive a full refund. Guests in other regions may have alternative coverage options and they should refer to our FAQs for additional information. Unsure if cruise insurance is worth it? Read about the benefits of Princess Vacation Protection. Please review the terms, conditions and exclusions of the plan by visiting our Princess Vacation Protection page and clicking on your state-specific plan documentation. You are considered enrolled as soon as the cost plan has been paid. You can also call your travel advisor or visit the Customer Support and Information page. It can be purchased at the time of booking or up until the final payment by visiting Cruise Personalizer. and Canada (not including New York, Puerto Rico and Quebec). Princess Vacation Protection is available only to residents of the U.S. We highly recommend that you purchase vacation protection to offer some peace of mind and help you make the most of your trip. How do I purchase cruise vacation protection if I may need to cancel? and Canada (excluding New York, British Columbia , Puerto Rico and Quebec) may be eligible with Princess Vacation Protection. The standard Princess cancellation policy does not grant cruise credit, but residents of the U.S. The latest updates regarding refunds can be viewed on our Notices & Advisories page.Īm I eligible for cruise credit if I cancel? Thank you for your patience in these extraordinary circumstances. As we respect our guest’s money and time, we have increased the number of team members supporting this enormous effort and have made modifications to our systems. Our reservation and payment systems were not designed to handle this volume of refunds in a short period of time, and it is taking longer than we wanted. We are now refunding millions of dollars per week and are actively working through our back log. We want you to know that we hear you and understand your frustration with the time it is taking to receive your refund. When will I receive my refund if I cancel? Please view the charts above to determine your refund eligibility. While you can cancel your cruise at any time, your refund amount will depend on the length of your itinerary and how far in advance of your departure date that you cancel. If you cancel, your refund amount will depend on the length of your itinerary and how far in advance of your departure date that you cancel. For all other bookings, please contact your travel advisor. Princess Cruises is also offering financial reimbursement for select travel costs for guests who have already arrived ahead of their sailing and for guests who have not yet started their travel.įor more information visit Princess Cruises.For bookings made directly with Princess Cruises, please visit the Customer Support and Information page. 18 voyage will receive a full refund of the cruise fare along with any additional onboard services that were pre-purchased, as well as a 50% future cruise credit that can be used on a future Princess voyage. The ship, with a length of 1133 feet, features 21 decks and will offer 2,150 cabins with a crew of 1,150. The new cruise ship is equipped with the most balconies on any Princess ship and features The Dome, a transformational entertainment venue inspired by the terraces of Santorini, Greece and the Arena, the most technologically advanced Princess Theater design. 28 from Rome.Īccording to officals at Princess Cruises “the 175,500-ton, 4,300-guest Sun Princess is the most luxurious and stunning Love Boat ever created, offering an array of new entertainment and activities, as well as staterooms and suites across a broad spectrum of categories. Sun Princess now will make its maiden voyage on Feb. 18 maiden voyage to allow for additional technical work on the ship. The Sun Prinncess is an entirely new ship platform designed by Fincantieri exclusively for the Princess brand. headquartered in Valencia, has taken delivery of the Sun Princess from Fincantieri shipyards in Trieste, Italy.
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